KYC
KYC Verification
To ensure secure and legal use of Nova Wallet in Thailand, we require users to complete KYC (Know Your Customer)verification. This process helps prevent fraud, money laundering, and unauthorized use of digital assets — while keeping your account safe.
Nova Wallet uses SumSub, a global leader in digital identity verification and compliance solutions, to handle all KYC processes.
Trusted Global Compliance with SumSub
SumSub is certified and fully compliant with major international regulatory frameworks, including:
FATF (Financial Action Task Force)
EU AML Directives (incl. 5AMLD / 6AMLD)
FINMA (Swiss Financial Market Supervisory Authority)
MAS (Monetary Authority of Singapore)
FCA (UK Financial Conduct Authority)
ISO/IEC 27001 for information security management
By using SumSub, Nova Wallet ensures that all user verification is secure, fast, and meets both Thai and international compliance standards.
Verification Levels & Limits
Nova Wallet offers tiered KYC levels, giving users access to higher limits as they complete additional verification steps.
1
Basic wallet setup (no ID required)
Up to 3,000 THB
2
Identity verification (ID + selfie)
Up to 150,000 THB
3
Full verification (proof of address, source of funds)
Up to 1,000,000 THB
⚠️ Note: Transactions that exceed your current level will be paused until verification is completed.
How to Get Verified
Start the process inside Nova Wallet (LINE app or web)
Choose your verification level
Upload the requested documents and complete a quick liveness check
Most verifications are processed in from 5 minutes and up to 1 business day
By verifying your identity, you unlock higher transaction limits and help keep the entire Nova Wallet ecosystem safe and compliant — for yourself and others.
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